Effective Date: December 1, 2023
Overview
At Daily Noah, we prioritize your satisfaction with every purchase. Our Return Policy is designed to ensure transparency and a customer-friendly experience.
Refund for Dissatisfaction
- Refund of Shipping Costs: If you are unsatisfied with your purchase for any reason, you are eligible for a full refund of the original shipping costs.
- No Product Return Required: You are not required to return the product in case of dissatisfaction.
- Request Process: Email [email protected] within 30 days of receiving your product to initiate the refund process.
- Refund Method: Refunds will be processed to the original method of payment.
Refund for Defective Products
- Eligibility: If your product has a defect, you are entitled to a full refund.
- Return Requirement: Return the defective product to us, along with proof of purchase.
- Request Process: Email [email protected] within 30 days of receiving your product to claim your refund.
- Refund Inclusions: The refund will cover the full cost of the product and the original shipping costs.
General Conditions
- Time Frame: All refund requests must be made within 30 days of receiving the product.
- Condition of Returned Items: Defective products must be returned in the condition they were received.
- Exclusions: Certain items may be excluded from returns, such as:
- Perishable goods
- Custom products
- Personal care items
Additional Refunds
At our sole discretion, we may offer additional refunds on a case-by-case basis. However, we are not obligated to do so.
Policy Amendments
This Return Policy is subject to change. Updates will take effect immediately upon being published on our website.
Contact Information
For any questions or concerns regarding our Return Policy, please contact us at [email protected].